HERE YOU’LL FIND ANSWERS TO ALL OPEN QUESTIONS. IF THERE’S STILL ANYTHING UNCLEAR, FEEL FREE TO SEND US A MESSAGE VIA THE CONTACT FORM OR BY EMAIL.
FAQs
What is PerformX Shield™?
PerformX Shield™ is an adjustable knee brace designed to provide compression, stability, and targeted support for active individuals. Whether you're recovering from an injury, managing knee discomfort, or looking to protect your knees during sports and exercise, it's built to help you move with greater confidence.
Who is PerformX Shield™ for?
PerformX Shield™ is suitable for anyone looking for additional knee support, including:
- Athletes
- Weightlifters
- Runners
- Hikers
- Basketball & football players
- People recovering from knee injuries
- People with chronic knee pain
- Anyone who spends long hours on their feet
What is my Size?
SIZE GUIDE
Find your perfect fit by measuring your leg circumference.
• Upper Circumference: Measure 10 cm (4") above the center of your kneecap.
• Lower Circumference: Measure 10 cm (4") below the center of your kneecap.
Size M
• Recommended Weight: 40–65 kg (88–143 lbs)
• Upper Circumference: 30–40 cm
• Lower Circumference: 25–30 cm
Size L
• Recommended Weight: 60–75 kg (132–165 lbs)
• Upper Circumference: 33–44 cm
• Lower Circumference: 28–34 cm
Size XL
• Recommended Weight: 70–85 kg (154–187 lbs)
• Upper Circumference: 36–48 cm
• Lower Circumference: 31–38 cm
Size XXL
• Recommended Weight: 80–95 kg (176–209 lbs)
• Upper Circumference: 39–52 cm
• Lower Circumference: 34–42 cm
Brace Dimensions
• Length: 31 cm
• Width:
- M: 16 cm
- L: 17 cm
- XL: 18 cm
- XXL: 19 cm
Tip:
If you're between two sizes, choose the larger size for a more comfortable fit.
Will this really help relieve my knee pain?
Absolutely. PerformX Shield™ is designed to provide compression and stability that can help reduce pressure on the knee joint and improve comfort during movement. While everyone's experience is a bit different, many customers agree that the added support helps them stay much more active.
Please note: PerformX Shield™ is a supportive brace.
It is not a replacement for professional medical surgery. If you have suffered a SEVERE ligament injury, such as a complete ACL, PCL, MCL, or LCL tear that requires surgical treatment, a knee brace ALONE cannot repair the damaged ligament.
What knee conditions can it help support?
PerformX Shield™ is commonly used by people seeking additional support for:
- ACL injuries
- MCL injuries
- PCL injuries
- LCL injuries
- Meniscus injuries
- Runner's Knee
- Patellar Tendonitis
- Jumper's Knee
- Arthritis
- General knee instability
- Mild sprains and strains
- Post-workout recovery
Can I wear it after surgery?
Many people use knee braces during rehabilitation, but you should always follow the advice of your surgeon or physiotherapist regarding when and how to wear one after surgery.
Can I wear it while working out or playing sports?
Yes. PerformX Shield™ is designed to provide support during activities like running, strength training, basketball, football, hiking, tennis, cycling, and many other sports, while still allowing natural movement.
Is the compression adjustable?
Yes. You can easily adjust the straps to find the level of compression and support that feels right for your activity and comfort.
How do I wash it?
We recommend:
- Hand washing with cold water
- Mild detergent only
- Air drying
- Do not bleach
- Do not tumble dry
- Do not iron
This helps preserve the brace's shape and elasticity.
Can I wear it all day?
Yes.
The breathable materials are designed for long-lasting comfort throughout daily activities.
If you're new to compression braces, we recommend gradually increasing your wear time.
Can I sleep while wearing it?
Unless advised otherwise by your healthcare professional, we generally recommend removing the brace while sleeping to allow your skin and muscles to rest.
Is PerformX Shield™ suitable for older adults?
Yes. PerformX Shield™ is suitable for adults of all ages who are looking for additional knee support during everyday activities or exercise. Many older adults use knee braces to help improve stability and feel more confident while walking, climbing stairs, gardening, or staying active.
How long does delivery take?
Shipping within the EU takes 6-10 business days, depending on location. International shipping may take longer, approximately 8-12 days.
Can I change or cancel my order?
If your order has not yet been processed, we'll do our best to modify or cancel it.
Please contact us as soon as possible after placing your order.
Do you ship worldwide?
Yes, we ship worldwide.
How can I track my order?
You can track your order on our Tracking page using your shipment number.
Can I return my order?
Yes. Returns are possible within 14 days of receiving your order. The item must be returned in its original condition, unused, undamaged, and complete with original packaging. For more information, please refer to our Terms of Service.
How do I contact the support team?
Contact: Supportperformx@proton.me
For questions, help, or product issues. Our team is happy to support you!
STILL GOT QUESTIONS?
Feel free to send us a message.